How long does it take to process an order?
We process and ship out all orders Monday through Friday, not including holidays. Orders with standard shipping will usually be fulfilled and shipped in the next 1-2 business days (Monday through Friday, not including holidays).
Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update.
We use UPS, USPS, and DHL for shipping, and all Plump Shop orders are shipped within the US only. Orders with standard shipping usually take 2-7 business days from the day it ships to arrive at their final destination.
We offer free shipping for orders above $40, else, estimated shipping cost can be found at checkout.
Orders cannot be shipped to PO boxes. International shipping is not offered at the moment.
Accepted Payment Methods
KEEP COOL US currently accepts Visa, Mastercard, American Express, JCB, Diner's club and Discover credit cards. Payment can also be made via PayPal, GooglePay, ApplePay.
International Shipping / Local delivery / Pick-up
Unfortunately, We do not offer international shipping, local delivery, and pick-up at this moment.